Learn about our warranty coverage and how to protect your timepiece investment.
All our watches come with a 2-year international warranty against manufacturing defects.
Some premium brands offer extended warranty periods up to 5 years.
Understand what is not covered under our warranty policy.
Reach out to our customer service team with your warranty issue.
Share your purchase details and describe the issue you're experiencing.
Our experts will assess whether the issue is covered under warranty.
We'll repair or replace your watch as per the warranty terms.
You can check your warranty status by providing your purchase details to our customer service team. We'll verify your purchase date and warranty coverage.
You'll need your original purchase receipt and warranty card. Please keep these documents safe as they are required for all warranty claims.
Most warranty repairs are completed within 2-4 weeks, depending on the complexity of the issue and parts availability.
No, battery replacement is considered normal maintenance and is not covered under warranty. However, we offer battery replacement services at reasonable prices.
Water damage is typically not covered unless it results from a manufacturing defect. Proper usage according to the watch's water resistance rating is required.
Our customer service team is here to assist you with any warranty-related questions or claims.